Pharmacy programs
WellSense uses a number of pharmacy programs to promote the safe and appropriate use of certain drugs.
MassHealth has updated its list of covered drugs, effective 4/1/2023. Please use the link below to check if your drug is covered.
If a healthcare provider feels that it is medically necessary for you to take a medication that is not covered by your plan, the provider may submit a prior authorization to WellSense using the appropriate prior authorization forms. We will review the request and if it meets certain criteria, we will cover the drug. If the request is denied, you or an authorized representative can appeal the decision.
Read more about our pharmacy programs below.
WellSense requires a 90-day supply be dispensed on certain drugs, and allows up to a 90-day supply on others. Select drugs, like specialty drugs, are limited to a 30-day supply. Visit the MassHealth Drug List for more information – check the Drug Notes to find the day-supply for your drug:
- Mandatory 90-Day Supply (M90): After dispensing up to a 30-day supply initial fill, dispensing a 90-day supply is required.
- Allowable 90-Day Supply (A90): Dispensing in up to a 90-day supply is allowed.
- Limited to 30-Day Supply (all others): Limited to dispensing a 30-day supply.
The Controlled Substance Management Program (CSMP), previously known as the Prescription Drug Monitoring Program or PDMP, is intended to prevent the misuse of certain medications. Members are automatically enrolled in the program if their medical history meets program criteria. Healthcare providers can also request for members to be enrolled into the program. To learn more, contact Member Service.
WellSense members can choose to have maintenance medications sent to their homes from Cornerstone Health Solutions instead of filling prescriptions at a local retail pharmacy. Maintenance drugs are medications that are filled regularly for conditions such as diabetes, asthma, high cholesterol and high blood pressure. Members enrolled in this program receive a 90-day supply of their medication with each refill.
Visit our Mail Order Pharmacy page for more details.
The Mandatory Generic Substitution program requires a member to try an AB rated generic drug before its brand counterpart would be covered. The Food and Drug Administration (FDA) has determined certain generic drugs are therapeutically equivalent (AB rated) to their brand counterparts. This means that the AB rated generic drug is as effective as its brand-name equivalent. Massachusetts law also requires the dispensing of the AB rated generic drug, unless the provider indicates the brand is medically necessary.
If a drug falls into this group and may be medically necessary for you, your provider can submit a prior authorization request for us to cover your prescription, or you can start a request yourself by
- Filling out our online request an exception form
- Calling Member Services at 877-417-1822
New drugs are reviewed by our Pharmacy and Therapeutics Committee for safety and efficacy before they are added to the WellSense formulary.
If a drug falls into this group and may be medically necessary for you, your provider can submit a prior authorization request for us to cover your prescription, or you can start a request yourself by
- Filling out our online request an exception form
- Calling Member Services at 877-417-1822
The Prior Authorization program requires that WellSense members meet specific clinical conditions before a drug can be covered.
If a drug falls into this group and may be medically necessary for you, your provider can submit a prior authorization request for us to cover your prescription, or you can start a request yourself by
- Filling out our online request an exception form
- Calling Member Services at 877-417-1822
The Quantity Limitation program ensures the safe and appropriate use of some medications by covering a specific amount that can be dispensed at one time. Quantities greater than the specified amount require prior authorization for coverage.
If a drug falls into this group and may be medically necessary for you, your provider can submit a prior authorization request for us to cover your prescription, or you can start a request yourself by
- Filling out our online request an exception form
- Calling Member Services at 877-417-1822
The Specialty Pharmacy program requires that some drugs be supplied by a specialty pharmacy. These drugs include injectable and intravenous drugs that are often used to treat chronic conditions, like Hepatitis C or multiple sclerosis, which require additional expertise and support. Specialty pharmacies have knowledge in these areas and can provide additional support to members and providers.
Visit our Specialty Pharmacy page for more details.
The Step Therapy program requires that members first try one drug to treat a medical condition before we will cover another drug for that condition.
If a drug falls into this group and may be medically necessary for you, your provider can submit a prior authorization request for us to cover your prescription, or you can start a request yourself by
- Filling out our online request an exception form
- Calling Member Services at 877-417-1822
You are leaving the WellSense website
You are now leaving the WellSense website, and are being connected to a third party web site. Please note that WellSense is not responsible for the information, content or product(s) found on third party web sites.
By accessing the noted link you will be leaving our website and entering a website hosted by another party. Please be advised that you will no longer be subject to, or under the protection of, our privacy and security policies. We encourage you to read and evaluate the privacy and security policies of the site you are entering, which may be different than ours.