Prior authorization for provider-administered drugs
WellSense partners with Care Continuum to administer medical drug benefits for New Hampshire Clarity plan and New Hampshire Medicare Advantage members on our behalf. On January 1, 2026, Care Continuum’s partnership will expand to administer medical drug benefits for Massachusetts Clarity Plans, MassHealth and New Hampshire Medicaid members. By partnering with Care Continuum, we aim to improve quality of care, member outcomes, and the overall member and provider experience.
WellSense medical drug management countdown
New Hampshire Clarity and Medicare Advantage:
Jan. 1, 2025
All other products in Massachusetts and New Hampshire:
Jan. 1, 2026
How to submit prior authorizations for medical drug benefits
- On or before Dec. 31, 2025
- For New Hampshire Clarity and Medicare Advantage members: submit to Care Continuum, either online at evicore.com or via fax to 833-812-0687.
- For Massachusetts Clarity, MassHealth and New Hampshire Medicaid members: fax to WellSense at 866-536-7185.
- On or after Jan. 1, 2026
- After Jan. 1, 2026, all requests must be submitted to Care Continuum, either online at evicore.com or via fax to 833-812-0687.
Select medications are Medical Benefit Only (MBO), meaning the drug is available through a health care professional who administers the drug or in an outpatient setting.
- Check the MassHealth Drug List or the MassHealth ACO/MCO Drugs Restricted to the Medical Benefit list to see if the medication is MBO.
- Review the WellSense Preferred HCPCS Drug List for Massachusetts
- For drugs on this list, select the WellSense drug specific PA form below and submit the request to WellSense via fax to 866-536-7185
- Asthma Monoclonal Antibodies Medical PA Form
- Compliment Inhibitors Medical PA Form
- Erythropoiesis Stimulating Agents Medical PA Form
- Filgrastim Products Medical PA Form
- Infliximab Products Medical PA Form
- Rituximab Products Medical PA Form
- Requesting online through an ePA portal
- Faxing to 833-951-1680
- PA forms are available on the MassHealth Drug List
- Calling us at 877-417-1822
- Review the WellSense Preferred HCPCS Drug List for Massachusetts
- For drugs on this list, select the WellSense drug specific PA form below and submit the request to WellSense via fax to 866-536-7185
- Asthma Monoclonal Antibiodies Medical PA Form
- Compliment Inhibitors Medical PA Form
- Erythropoiesis Stimulating Agents Medical PA Form
- Filgrastim Products Medical PA Form
- Infliximab Products Medical PA Form
- Rituximab Products Medical PA Form
- For all other drug codes, submit a PA by
- Requesting online through an ePA portal
- Faxing a general form below to 833-951-1680
- Calling us at 877-417-0528
WellSense partners with Care Continuum (CCUM) to manage prior authorizations for medical drugs when administered by a health care professional or in an outpatient setting.
For drug codes requiring authorization, submit requests to CCUM
- Online through evicore.com
- Fax PA to 833-812-0687
- Call CCUM at 866-716-8338
- Review the WellSense Preferred HCPCS Drug List for New Hampshire
- For drug codes on this list, select the WellSense drug specific PA form below and submit the request to WellSense via fax to 866-536-7185
- Actemra Medical PA Form
- Asthma Monoclonal Antibodies Medical PA Form
- Bevacizumab Products Medical PA Form
- Cimzia Medical PA Form
- Compliment Inhibitors Medical PA Form
- Entyvio and Ilumya Medical PA Form
- Erythropoiesis Stimulating Agents Medical PA Form
- Filgrastim Products Medical PA Form
- GnRH Agents Medical PA Form
- Infliximab Products Medical PA Form
- Orencia Medical PA Form
- Pegfilgrastim Products Medical PA Form
- Rituximab Products Medical PA Form
- Simponi Aria Medical PA Form
- Stelara Medical PA Form
- Trastuzumab Products Medical PA Form
- For all other drug codes, submit a PA by
- Requesting online through an ePA portal
- Faxing a PA to 833-951-1680
- Calling us at 877-417-1839
WellSense partners with Care Continuum (CCUM) to manage prior authorizations for medical drugs when administered by a health care professional or in an outpatient setting.
For drug codes requiring authorization, submit requests to CCUM
- Online through evicore.com
- Fax PA to 833-812-0687
- Call CCUM at 866-716-8338
Check the HCPCS tool to see if a prior authorization is required for a medical drug.
- Please note, the HCPCS tool is not a comprehensive list of all drug codes. If a drug code is not on the HCPCS tool, no authorization is required for the drug itself when provider-administered (other benefit coverage rules may apply).
Helpful resources
Training
Brief virtual trainings on the authorization process will be available before the launch and during the first week of go-live.
Medical drug provider portal
Care Continuum uses the EviCore provider portal for electronic submissions of medical drug prior authorizations.
RegisterCare Continuum contact information
Provider Services Massachusetts: 877-512-5985 | New Hampshire: 833-951-1680
Member Services Massachusetts: 877-518-4507 | New Hampshire: 877-817-4042
Fax Massachusetts: 833-812-0687 | New Hampshire: 833-812-0687
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