Mail order pharmacy

Instead of filling prescriptions at a local retail pharmacy, WellSense members can choose to have maintenance medications sent to their homes by a mail order pharmacy. Mail order pharmacies require prescription drugs be filled as a three-month supply.

Available drugs

The WellSense mail order pharmacy program allows maintenance medications, covered by WellSense, to be sent directly to your home. Maintenance medications are drugs that are filled regularly for conditions such as diabetes, asthma, high cholesterol and high blood pressure.

Some examples of medications that cannot be ordered through the mail include:

  • Controlled substances
  • Over-the-counter (OTC) drugs
  • Drugs excluded from the pharmacy benefit
  • Drugs covered under the medical benefit
  • Biotech or specialty drugs

Check to see if your drug can be filled at a mail order pharmacy as a three-month supply, or call WellSense using the number on the back of your member ID card.

Benefits to using a mail order pharmacy

Mail order pharmacies are an easy way for members to have their prescription drugs delivered right to their door. Additional benefits include:

  • Longer supplies help make sure members always take their prescription drugs because they are less likely to run out
  • May save members time and money

Mail order costs

Members can obtain a three-month supply of their maintenance drug at one time by signing up for our mail order program. Getting medications delivered to your home costs less than picking them up at the pharmacy, plus you can save yourself a trip.

How to enroll

You can enroll in the mail order program through our partner, Cornerstone Health Solutions, by filling out the Mail Order Enrollment Form. When completed, the form can be faxed to (781)-805-8221 or emailed to 

You can call Cornerstone Health Solutions at 1-844-319-7588 (TTY: 771) to see if your medications are covered for mail order. If the medications are covered, you can start the mail order process. Once Cornerstone has your prescription and enrollment information, you can expect to receive your medications in 5-7 business days. Please make sure that you have enough medications to last you during this initial process. Please include the following information:

  • Your WellSense ID card
  • Medication name
  • Your prescribing provider’s name and phone number
  • The address to ship the medication to

Cornerstone Health Solutions will send your prescription orders to the address you provide when you place your order. Medications will be shipped for free.

For refills of your medications: