We currently partner with Carelon to administer our behavioral health benefits. Because integrated, whole-person care is critical to successful health outcomes, we see an opportunity to improve how WellSense enables coordinated care by administering our behavioral health benefits internally instead of through a third-party vendor. We will begin administering the behavioral health benefits for New Hampshire Medicaid members on Dec. 1, 2025, and for all other products on Jan. 1, 2026. By administering behavioral health services in-house, WellSense strengthens our support of holistic member care and fulfills our mission of delivering health equity to our members.
By joining the WellSense network, behavioral health providers, like you, will have a more streamlined experience through a direct relationship with the health plan. You will benefit from advantages such as integrated, whole-person care coordination; direct support for administrative inquiries, continuing education tools, and other features that will promote your ability to continue delivering high-quality care.
