Policies - Massachusetts

The policies below summarize WellSense Health Plan's medical coverage criteria and claims payment guidelines for specific services. You will also find policies related to administrative services.

The policies listed are used as a guide by the Plan to make clinical determinations regarding health care coverage and reimbursement. The Plan's policies undergo regular updates; check back often for the most up-to-date information. Providers are reminded that member eligibility is determined before medical coverage policies and reimbursement guidelines are applied to any claim. As a result, the Plan cannot guarantee payment when a member is ineligible or a non-covered benefit is rendered.

Explore provider resources and documents below. (1)

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