Help for young adults

We know that health insurance can be confusing, especially for young people like yourself. Utilize the tips below to get the most from your WellSense plan as a member of New Hampshire Medicaid.

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Get started with your plan

We can help you through the most important first steps for getting the healthcare you need:

  • How to find a doctor for routine care
  • Which prescriptions WellSense covers
  • What your full benefits are

About Medicaid

NH Medicaid is a federal- and state-funded healthcare program that serves a wide range of individuals and families who meet certain requirements. Your NH Medicaid benefits are administered by WellSense Health Plan, a nonprofit company that has helped Medicaid members for more than 25 years.

  • As a Medicaid member, you will not have to pay for covered healthcare services from providers who accept your WellSense insurance, other than $1-$2 copays for prescription drugs.
  • You may have to renew your Medicaid coverage each year. You can learn more about this process here.

Take control of your health

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Planning for Medicaid changes
Members who joined NH Medicaid when they were minors have to reapply as adults before they turn 19. Check out "Planning for Medicaid Changes: Youth to Adulthood" from NHCarePath.

Get the guide

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Keep your contact info up to date
Make sure you're getting important updates by keeping your mailing address, email and phone number current with both the New Hampshire Department of Health and Human Services (visit NHEasy) and WellSense.

Update your information

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Register for the WellSense member portal
The member portal is where you can find your benefit details, download your digital member ID card, track claims and log details about your doctor’s visits. To create an account you’ll need the Member ID number that’s on your member ID card.

Sign up

What if I'm out of the state?

Medicaid programs vary by state. That’s why most Medicaid health plans only work with healthcare providers within their own state (some out-of-state providers with offices near the New Hampshire border are the exception.) Because of this, you should get your routine care in New Hampshire as a member of WellSense. This includes if you live out of state most of the year, such as if you attend an out-of-state school. You should try to schedule your care when you know you'll be home.

  • If you do need care while out of state and cannot wait to see a provider in our network, you can visit urgent care or an emergency room. 
  • If you live most of the year out of state, you may consider becoming a resident of that state and applying for Medicaid coverage there to make it easier to get routine care. Rules vary by state, so you should confirm you qualify first. Calling the state’s Medicaid help line is a good place to start if you have questions.
  • If you’re a student, your school may also offer resources to help students through these issues. 

Key terms and concepts

Health insurance has a lot of jargon. Here are some key terms you’ll want to know.

As a NH Medicaid member, you don’t have to worry about these out-of-pocket costs that often occur under health insurance coverage.

A copayment, or copay, is a fixed fee you pay when getting healthcare services in addition to what your insurance company pays the provider of the services. As a NH Medicaid member, you only have copays for prescription drugs, and they are usually only $1.

Covered services are healthcare services that Medicaid will pay for. Covered services include medical, behavioral health and prescription drugs. Your covered services are included as part of your benefits as a WellSense member. Your benefits also include certain member extras, like extra money you can earn by completing a health survey and use for qualifying purchases at stores like CVS and Walmart. Your full list of covered services and benefits are available in your Member Handbook.

Though not required, seeing the same provider for routine checkups, regular preventive care or illnesses can help them better know your full health background. If you regularly see a provider like this, they are called your PCP. If your PCP is still the pediatrician you saw as a minor, it may be time to talk to them about changing doctors.

WellSense only pays for you to see healthcare providers that are in our network. That means we have a contract with them to give services to our members. To see a provider outside of our network, that provider will have to explain why it’s necessary to see them and not an in-network provider for the service while requesting authorization to do so. You can see which providers are in our network at any time by visiting our Find a Provider tool.