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Telehealth

Telehealth appointments, such as video calls, can be a convenient option for medical care without having to go into your doctor’s office. While a telehealth visit cannot always replace an in-person physical exam, it can be used for certain visits or follow-up care. Learn more about telehealth appointments.

• If you choose a new Primary Care Provider (PCP), make sure to log in to your member portal account or call us to let us know.
• To report inaccurate provider information, please contact Provider Services at 888-566-0008 or ProviderInfo@wellsense.org.
• Help us improve our provider search - after you finish searching for your doctor, hospital or pharmacy, please take this brief survey about your experience. We value your opinion.

Note on provider payment: All providers in our network are paid on a fee-for-service basis unless otherwise designated in this online Provider Directory. Providers are not limited to seeing patients in certain settings unless designated in this Provider Directory. 

The Plan does not use quality measures, member experience measures, patient safety measures or cost related measures to select hospitals and/or practitioners.

*Please see the current year's Evidence of Coverage and Schedule of Benefits for specific information on each plan, or additional information including which benefits, services and medications are covered or non-covered on our plan- and any restrictions or guidelines we must follow before providing them. You can find doctors and hospitals in our network here, see our privacy practices, and learn how we make sure you get the right care at the right time with our Utilization Management policy.