Community resources
Community-based mental and behavioral health centers
Massachusetts' Community Behavioral Health Centers (CBHCs) are a statewide network of over 25 centers offering immediate, confidential care for mental health and substance use needs. These centers provide 24/7 crisis services, routine outpatient care, and community-based support, including mobile crisis intervention and stabilization. Services are available to all residents, regardless of insurance status, with many centers offering flexible in-person and telehealth options.
New Hampshire’s Community Mental Health Centers (CMHCs) are a network of 10 nonprofit agencies providing comprehensive, community-based behavioral health services across the state. They offer 24/7 crisis support, psychiatric evaluations, therapy, case management, and specialized programs for children, families, older adults, and those with substance use disorders. Operated regionally and guided by the state’s Department of Health and Human Services, CMHCs serve individuals regardless of insurance status, often using sliding fee scales.
24/7 crisis lines offering immediate help
The Massachusetts Behavioral Health Help Line (BHHL) is a 24/7, confidential service that connects individuals to clinical support and treatment referrals. Staffed by trained clinicians and peer specialists, the BHHL offers real-time support via phone, text, and online chat in over 200 languages. They can help assess needs, provide immediate crisis support, and connect callers to the nearest CBHC or other appropriate services.
- Phone: 833-773-2445
- Text: 833-773-2445
- Web: masshelpline.com
The New Hampshire Rapid Response Access Point (NHRRAP) is the primary point of contact for individuals experiencing a mental/health and/or substance use crisis. Crisis operators are available to anyone in New Hampshire 24 hours a day, 7 days a week, 365 days a year.
- Phone: 833-710-6477
- Text: 988
- Web: nh988.com
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