Behavioral health support

We recognize the importance of mental and emotional well-being as a crucial part of your overall health. Behavioral health challenges can happen to anyone, and knowing about them is the first step towards effective management and recovery.

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WellSense and Carelon: your partners in behavioral health

WellSense has partnered with Carelon Behavioral Health to provide comprehensive support for a wide range of mental health and substance use needs. Carelon offers an extensive network of therapists, psychologists, psychiatrists and rehab and detox clinics to help manage conditions such as depression, anxiety, bipolar disorder, mood disorders, psychotic disorders, schizophrenia and substance misuse and more.

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Take your medicines as prescribed
  • Know exactly how and when to take your medications.
  • Take your meds on time. Use notes or a smartphone app.
  • Have your medication with a small meal or snack to avoid side effects.
  • You may need to take the medications for a long time.
  • Talk to your doctor before stopping medications.
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Fill your medications on time
  • Set up automatic refills or refill reminders at your pharmacy,
  • Consider using our mail order pharmacy to get a three month supply of medications mailed to your home. Contact Cornerstone Health Solutions at 844-319-7588 to get started.
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Monitor your blood sugar levels
  • Blood sugar testing shows how well your medications are working or how your food intake, exercise or illnesses are affecting your blood sugar levels.
  • Check blood sugar levels using a blood glucose meter. Follow your doctor’s advice on how often you need to check your blood sugar level. Keep a record of your levels to discuss with them.
  • If you take insulin, check your blood sugar before meals and snacks as well as before and after exercise.
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Know your target blood sugar range

The American Diabetes Association recommends the following target blood sugar levels:

  • Before meals: 80-130mg/dl
  • Two hours after meals: Less than 180mg/dl
These goals vary based on your age and personal health. Ask your doctor what your specific target goal should be.

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Lifestyle adjustments

Incorporating regular exercise and healthy habits, such as refraining from alcohol and tobacco use, can greatly impact mental health. WellSense encourages exploring lifestyle changes that enhance physical and emotional well-being

Check your plan's Extras to find out what healthy habits support we provide.

WellSense plans

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Therapy and counseling

Speaking with a professional can provide significant relief and offer strategies for managing mental health challenges. Carelon facilitates connections to the right providers for individualized support.

Many Carelon providers offer virtual or telehealth therapy and counseling sessions. You can find these options using the filters on their provider search tool linked below.

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Medication management

Addressing chemical imbalances or specific conditions with appropriate medications can be a crucial aspect of treatment. Carelon supports coordination with healthcare providers to ensure effective medication management.

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Find a provider through Carelon

You can find a behavioral health provider by clicking the button below, or you can visit Carelon’s website for more information and resources.

Find a provider

Additional WellSense support

 Our resources include access to qualified mental health professionals, support groups, lifestyle resources and educational materials. 

Our care management programs are designed to offer additional support to members who want help navigating their health care needs. Care managers help you coordinate with your providers to manage complex health issues and ensure that you are receiving proper follow-up care, medication management, transportation to appointments, and medical equipment as needed.

To contact our care management programs, call: 

Most WellSense plans come with fitness extras to help both your body and your mind. Along with the SilverSneakers program, we offer gym membership and wellness tool reimbursements. 

To view the complete list of fitness extras, check your plan’s extras page:

WellSense partners with state resources to help you quit smoking.

If you live in Massachusetts, ask your doctor to refer you to QuitWorks. For New Hampshire residents, QuitNow NH can help at 800-QUIT-NOW.

Helpful resources