*The online provider directory does not yet include all participating behavioral health providers. Please check this list of additional providers that will be added to the online directory soon: Additional behavioral health providers.
If you have any questions, please call Member Service at 855-833-8128 (TTY users call 711).
Telehealth
Telehealth appointments, such as video calls, can be a convenient option for medical care without having to go into your doctor’s office. While a telehealth visit cannot always replace an in-person physical exam, it can be used for certain visits or follow-up care. Learn more about telehealth appointments.
What can you do if your doctor is not available?
Nurse advice line
Urgent care
Call 911 if you need emergency care for:
- Chest pain
- Bleeding that won't stop
- Poisoning or drug overdose
- Mental health and/or substance use crisis (or call our 24/7 hotline at 855-834-5655 (TTY: 866-727-9441))
- For a complete list of providers who have been sanctioned or excluded from the New Hampshire State Medicaid program, follow this link. These providers have also been terminated from the WellSense provider network. This document is reviewed monthly for updates. Information about providers who have been terminated from the NH Medicaid Provider program can be found on the NH Department of Health and Human Services website: www.dhhs.nh.gov
- To request a free paper copy of providers in your area, please call Member Services.
- To report errors in the provider directory, such as an incorrect phone number or a doctor that is no longer accepting patients, please email us at NHProviderInfo@WellSense.org
The Plan does not use quality measures, member experience measures, patient safety measures or cost related measures to select hospitals and/or practitioners.
Please see the Member Handbook for a Covered Services List and additional information, including covered and non-covered benefits; any restrictions to services, benefits or the provider network; and a summary of pharmaceutical management procedures. Please see Your Privacy for our privacy policies. Please see a summary of our utilization management procedures.
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