Voice a Concern

We Want to Hear from You

We want you to contact us if you have any questions or concerns with your care or services so we can improve your experience. Our Member Services Department will help you resolve your concerns.

Contact Well Sense Member Services
Phone: 877-957-1300:
TTY/TDD for hearing impaired: 866-765-0055:
Hours: Monday – Wednesday, 8:00 a.m. – 8:00 p.m., Thursday-Friday, 8:00 a.m. – 6:00 p.m.

You also have the right to voice any concerns to New Hampshire Medicaid at any time. You may call the New Hampshire Medicaid customer service center.

New Hampshire Medicaid
Phone: 1-844-ASK-DHHS (1-844-275-3447)
TTY/TDD for hearing impaired: 800-735-2964
Hours: Monday – Friday, 8:00 a.m. – 4:30 p.m.