Get more out of your health plan with your new online member portal

The WellSense member portal makes managing your health and your health plan simple. The portal has features that let you:
  • Access your digital ID card anytime 
  • Manage your family's health records under one account
  • See your plan benefits and coverage 
  • Find care (doctors, specialists, urgent cares and pharmacies)
  • Get updates and reminders to keep you on the path to healthy 
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Keep your contact information up to date

It’s important for us to have your correct contact information. This can help us contact you about:

  • Changes to your healthcare coverage
  • Programs you may qualify for to help manage your health
  • Accessing care when the unexpected happens, like if your pharmacy is having technical issues or your doctor’s office closes without notice
  • Announcements about deadlines to renew your coverage

To confirm your contact information is up to date or make any changes, visit healthcare.gov and log in to the account you used to enroll in your WellSense coverage.


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Join WellSense Listens to make your voice heard

We’re committed to listening to members and incorporating your feedback into future decisions. That’s why we’re inviting you to join WellSense Listens, an online community where you can share your insights and feedback about your experience as our member.

You’ll participate in brief surveys and polls, helping us understand what’s working, what we can do better and what you think is important for us to know. We’ll follow up by summarizing what we learned from you and other members.

To get started, complete a brief sign-up survey. We’ll then get in touch with more information.


Protect your future: Why the HPV vaccine matters

Human papillomavirus (HPV) is a very common virus that can cause serious health issues, including cervical, throat and other cancers. Because HPV spreads through skin-to-skin contact, most people will get HPV at some point in their lives unless they are vaccinated against it.

The HPV vaccine is safe and effective for children starting at age 9. It’s recommended children complete the vaccine series by age 12. Anyone up to age 26 should get the vaccine if they missed it when they were younger. Adults up to age 45 can also get the HPV vaccine, but they should talk with their doctors first.

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Breathe easy this winter with indoor air safety

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Keep your air healthy

As the crisp New England air turns colder, we close our windows and try our best to keep warm. But when your home stays sealed up, dust, pet dander and more get trapped inside. This can make it harder to breathe, especially if you have asthma or allergies.

You can help keep your air healthy by:

  • Checking the filter in your heating system and swapping it out every few months
  • Cracking a window open for just a few minutes on milder days to freshen your air
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Stay safe from carbon monoxide (CO)
Carbon monoxide (CO) is a dangerous gas can build up from anything you burn, including natural gas or heating oil if your furnace is not properly vented. You can’t see, taste or smell CO and breathing it in can cause severe headaches, dizziness and confusion.  It can even kill you within a few minutes.

CO detectors, which are different from smoke alarms, warn you about CO and the need to get to safety. Make sure you have appropriate CO detectors installed and test them frequently. According to state law, all rental units must have working CO detectors installed by their landlords. If you live in your own home, many local fire departments will install CO detectors at no cost to you if you call the non-emergency phone number to request them.

  • Preventive services
  • Fluoride treatments for members of all ages
  •  Dental sealants for members younger than 21
  • Pain relief and treatment of infections 
  • Fillings and crowns
  • Root canal treatment