Submit by Mail

Send new paper claims via U.S. mail to the address below for covered services given to Well Sense Health Plan members. Sending claims via certified mail does not expedite claim processing and may cause delays. 

Well Sense Health Plan
Claims Department
PO Box 55049 
Boston, MA 02205-5049 

Enter your claims data on the CMS-1500 form. You can enter your claims data directly on the CMS-1500 form from your computer. Just save the form to your computer, fill in the data, print it, and mail it to the address above.

See detailed instructions for filling out this form.

Returned Checks 

If you receive a check with the wrong pay-to information, send it back to us at the above address along with the correct provider pay-to-information. Then we will reissue the check. 

Refunding Overpayments 

If you received an overpayment, complete this form to credit the money back to us. Please return the form within 60 days of receipt of the overpayment by mail or fax. 

Well Sense Health Plan
Credit Balance Department
PO Box 55049
Boston, MA 02205-5049 

Make a mistake on your claim submission? Learn how to correct a claim.