Member Newsletter

Member Services is here for you

Here at WellSense, we stand ready to help you with your healthcare coverage needs, including:

• Finding a provider or pharmacy
• Questions about your benefits or coverage
• Replacing a lost WellSense ID card
• Finding out about your over-the-counter card, if included in your plan

Your prescriptions, delivered

Did you know that you can save time and money by getting your regular prescriptions delivered right to your door? Getting your 30-day or 90-day prescriptions mailed to you means fewer trips to the pharmacy. And by setting up automatic refill deliveries, you can be certain you’ll never run out of your medications before you get the chance to pick them up.

Best of all, most WellSense Medicare Advantage plan members will also pay less than they would at their local pharmacy for their prescriptions by getting them delivered, depending on your specific plan and drug tier.

Medication management is important for your health

Taking your medications as directed by your healthcare
provider is very important for your health. Some
medications used to treat long-term health conditions,
like diabetes, high blood pressure and asthma, are
called maintenance medications, and they have to be
taken every day to work properly. You won’t always feel
the effect of a medication, but that doesn’t mean it’s
not working. You should still take these medications as
directed.

Tips on side effects

• Make sure you are taking your medications as instructed (e.g., at the correct time or with or without food, if specified) to minimize side effects.
• Some side effects are normal, but some go away over time as your body gets used to the medicine (e.g., stomach discomfort may go away within a week or two of starting a medication).
• Talk to your provider about side effects that bother you. They may be able to help you with them or change your medication.
• Never stop taking a medication as directed without talking to your provider first.

We're always looking out for you

Here at WellSense, our top priority will always be making sure that you are getting the right healthcare at the right time. That’s why we want to make sure you’re getting treatments your medical providers say they’ve given you. To do that, we may send you a letter asking you to confirm that you really did receive the treatments we list in the letter.

This helps us make sure no one is using your name to get paid for services they never provided. Since we only send the letter to a few members each month, it’s important that you respond if you are sent one.

• You simply need to fill out your responses using the form provided.
• Return the letter by using the enclosed envelope with pre-paid postage and dropping it in the mailbox.

Thanks in advance for your participation.