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Member Newsletter

New Hampshire Medicaid

Member Services is here for you

Here at WellSense, we stand ready to help you with your healthcare coverage needs, including:

  • Finding a provider or pharmacy
  • Questions about your benefits or coverage
  • Replacing a lost WellSense ID card
  • Requesting your WellSense extras like bike helmets, car and booster seats and dental kits (limitations and restrictions may apply)

Get help with utility payments

If you find yourself struggling to keep up with your monthly housing expenses, you are not alone. The good news is that the State has programs in place to help you lower or cover the cost of your monthly utility bills.

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Statewide programs

As a New Hampshire resident, you have access to utility assistance programs. These programs can help you pay for your electricity, natural gas, heating fuel, and water. 

Learn more about statewide programs

Local programs

Your community may also have a Community Action Agency that can offer you additional support.

 

Learn more about local programs in your area

Find help for other issues

The 211 NH phone line can connect you to a variety of local services. Just call 211 and an operator can help you find resources for getting food, housing assistance and more.

Get help at 211 NH

Don’t lose it, renew it

Medicaid members must renew their coverage each year to keep their health insurance. It’s important to stay covered so that your medical care and prescriptions are available to you when you need them. When it is time for you to renew, the State will either send you a yellow renewal letter to the mailing address they have on file or a notification to your NH EASY account if you signed up to receive letters electronically.

Watch out for this yellow letter from the New Hampshire Department of Health and Human Services and follow any instructions included with it. If you still qualify for Medicaid, your coverage will continue. If you’ve moved or changed phone numbers, go to nheasy.gov or call the New Hampshire Department of Health and Human Services at 844-ASK-DHHS (844-275-3447).

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Medication management is important for your health

Taking your medications as directed by your healthcare
provider is very important for your health. Some
medications used to treat long-term health conditions,
like diabetes, high blood pressure and asthma, are
called maintenance medications, and they have to be
taken every day to work properly. You won’t always feel
the effect of a medication, but that doesn’t mean it’s
not working. You should still take these medications as
directed.

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Medication tips

  • Preventive services
  • Fluoride treatments for members of all ages
  •  Dental sealants for members younger than 21
  • Pain relief and treatment of infections 
  • Fillings and crowns
  • Root canal treatment
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Try to take your medications at the same time each day as part of another routine like eating breakfast or brushing your teeth before bed.
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Use a daily, weekly or monthly pill box organizer to sort your medications.
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Ask your pharmacy to fill your maintenance medications with 90-day supplies to avoid running out and to save trips to the pharmacy. Get 90-day supplies through the mail by contacting Cornerstone Health Solutions at 844-319-7588.
Tips on side effects
  • Make sure you are taking your medications as instructed (e.g., at the correct time or with or without food, if specified) to minimize side effects.
  • Some side effects are normal, but some go away over time as your body gets used to the medicine (e.g., stomach discomfort may go away within a week or two of starting a medication).
  • Talk to your provider about side effects that bother you. They may be able to help you with them or change your medication.
  • Never stop taking a medication as directed without talking to your provider first.

We're always looking out for you

Here at WellSense, our top priority will always be making sure that you are getting the right healthcare at the right time. That’s why we want to make sure you’re getting treatments your medical providers say they’ve given you. To do that, we may send you a letter asking you to confirm that you really did receive the treatments we list in the letter.

This helps us make sure no one is using your name to get paid for services they never provided. Since we only send the letter to a few members each month, it’s important that you respond if you are sent one.

  • You simply need to fill out your responses using the form provided.
  • Return the letter by using the enclosed envelope with pre-paid postage and dropping it in the mailbox.

Thanks in advance for your participation.

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Last month, we shared a simple and delicious chili and cornbread recipe from Boston Medical Center’s Teaching Kitchen class. 

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