Member Newsletter
MassHealth
Spring 2025 | In this issue
Join an advisory council and make your voice heard
Do you want to let us know how you feel about WellSense, your healthcare providers or your MassHealth coverage? We’re currently recruiting MassHealth members or their eligible family members to participate in one of our Patient Family Advisory Councils (PFACs). These councils are your chance to provide direct feedback on how we can improve your healthcare.
We’re also recruiting MassHealth enrollees, or family members/caretakers of MassHealth enrollees, to join our Health Quality and Equity Committee (HQEC). This committee allows you to help improve healthcare benefits, services and delivery. You'll play an important role in identifying key health issues, sharing good ideas, and tracking how we are doing with health quality and equity goals.
If you join a PFAC or HQEC, you’ll be asked to attend a few meetings each year. Participants may receive gift cards as compensation for attending. The deadline for applying is May 15, 2025.
Keep your children healthy with their WellSense coverage
Keeping a child healthy is one the most important jobs a parent or guardian has. Here at WellSense,
we want to help every family keep their children on the path to healthy. Follow the tips below to make
sure your child gets the care and developmental support they need.
Important preventive care
Stay on the recommended schedule for well-child visits with your child’s primary care provider (PCP). Well-child visits are important checkups that even healthy children need to track their growth and health. Here are some things your child’s PCP might do at a well-child visit:
- Give important vaccinations to help prevent disease or sickness.
- Do a blood test for lead.
- Measure height, weight, blood pressure and body mass index (BMI).
- Check hearing and/or vision.
Tips to support your child’s well-being at home
- Encourage healthy eating habits early. Lead by example by eating healthy foods yourself.
- Promote regular physical activity and playtime. Engage in exercise and play with your children.
- Maintain healthy sleep habits. Children need more sleep than adults do, especially younger children.
Learn healthy eating at home with BMC’s Teaching Kitchen
Boston Medical Center’s Teaching Kitchen offers WellSense members the opportunity to join exclusive cooking classes each month. Classes are held virtually and cover a variety of cuisines. Attendance is limited and registration is required.
The Teaching Kitchen also offers an online recipe library. You can sort the library by dietary restrictions, your health needs, ingredients and more. Sign up for a class, browse recipes or learn more here.
Stay healthy with our health management programs
As a WellSense member, you have access to programs designed to support your physical and behavioral health. These programs are voluntary and based on your health information.
Not sure which program is right for you? Complete a health survey and we’ll contact you if we think you'd benefit from one of our programs.
Care management
Programs for members needing assistance with chronic or complex conditions, or help getting back to normal after leaving the hospital or another care facility
Disease management
Community resources
Wellness programs
Your response is requested - Improving your care through data
We’re always looking for ways that we can help our members live their healthiest lives. Knowing more about who our members are helps us do that. By sharing your race, ethnicity, language, disability, sexual orientation or gender identity (RELDSOGI), you can help us identify the communities where we may need to work harder to keep people healthy and create a more inclusive healthcare experience for everyone.
- Preventive services
- Fluoride treatments for members of all ages
- Dental sealants for members younger than 21
- Pain relief and treatment of infections
- Fillings and crowns
- Root canal treatment
Keep yourself safe from fraud by protecting your healthcare data
Keeping your healthcare information safe is critical to protecting your privacy and preventing identity theft or fraud. Healthcare data includes information such as your medical history and insurance details. Following these tips can help you keep your information safe.- Store physical documents with healthcare information in locked cabinets or safes.
- Use strong passwords and two-factor authentication on any online portals where you access your healthcare information.
- Avoid sharing your personal health information over unsecured websites or email.
- Monitor your healthcare statements and medical records for any signs of fraudulent activity.
- Report any discrepancies or misuse of your data to your healthcare provider or insurance company.
Benefits updates
We've updated your Member Handbook and Covered Services List. View benefit documents.
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